FAQs

1. How much are the shipping costs?

We do not charge shipping costs. In case shipping costs do appear please contact: catson_drugs@hotmail.com

2. How long does it take to receive my order?

Our shipping times, according to the destinations, are as follows:

USA : 3 - 5 business days
Europe: 4 - 8 business days
UK: 3 - 5 business days
Australia: 4 - 7 business days
Canada: 6 - 12 business days
Mexico: 7 - 15 business days
International: 10 - 20 business days

In order to ensure fast delivery times, we are working with fulfillment facilities located all over the world (USA, Europe, the UK, Canada, and Australia). Orders are always shipped from the nearest facility to your shipping address.

When your shipment is sent out, you receive a shipping notification email with a tracking link that allows you to get real-time updates about your delivery status.

3. What material are your products made of?

• 100% cotton
• Sport Grey is 90% cotton, 10% polyester
• Ash Grey is 99% cotton, 1% polyester
• Heather colors are 50% cotton, 50% polyester
• Fabric weight: 5.0–5.3 oz/yd² (170-180 g/m²)

4. What is my return policy?

Because all of our products are printed on demand, they are unfortunately not eligible for returns or exchanges. However, if the garment is faulty, we will be happy to replace it. However, if you have a problem, we will do our best to solve it.

Please note that you are responsible for the cost of your return.

Send the return to: Vicente Cardona Nr 28, Puerta 2, 46980 Paterna (Spain)

5. Can i exchange items?

We do not currently offer clothing exchanges.

6. My order is defective, wrong or incomplete.

In case of complaint, please contact us by e-mail: catson_drugs@hotmail.com

7. How secure is the online payment? 

We place the highest value on your security when making payments. Your details are of course only transmitted in encrypted form so that third parties cannot read them. Your credit card payment is processed by a specially security-certified partner.